Shipping Policy

Shipping Policy

Last updated: September 16, 2026

At SmartBuy Hubs, we aim to provide clear and straightforward shipping information for every order placed through our website.

  1. Shipping Availability

SmartBuy Hubs currently accepts orders for delivery within India and to selected international destinations where shipping is available.

Shipping availability may depend on the destination, product availability, courier service, and applicable restrictions.

  1. Shipping Within India

Orders shipped within India are eligible for Free Shipping.

The available shipping method will be displayed during checkout based on the delivery address and order details.

Cash on Delivery (COD) is available for eligible orders delivered within India, subject to the availability of COD for the selected delivery address and order.

  1. International Shipping

International orders are currently charged a flat shipping fee of ₹999.

The applicable international shipping charge will be displayed during checkout before the customer completes the order.

Cash on Delivery is not available for international orders.

International orders must be paid using an available online payment method.

  1. Order Processing

Orders are generally processed after payment confirmation or, for eligible Cash on Delivery orders, after the order has been successfully placed.

Processing time may vary depending on product availability, order volume, weekends, public holidays, and other operational circumstances.

If there is a significant delay affecting your order, we may contact you using the contact information provided with your order.

  1. Delivery Times

Estimated delivery times can vary depending on the delivery destination, product availability, courier service, and other factors.

Delivery estimates are provided for guidance only and are not guaranteed delivery dates.

International deliveries may take longer than domestic deliveries because of customs clearance and international transportation requirements.

  1. Tracking

Where tracking information is available, it may be provided to the customer through the contact information associated with the order.

Customers should ensure that their email address and other contact details are accurate when placing an order.

  1. International Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, local taxes, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, such charges are not included in the ₹999 international shipping fee.

Any applicable customs duties, import taxes, local taxes, or similar charges may be the responsibility of the customer.

SmartBuy Hubs cannot guarantee that an international shipment will be free from customs charges or delays.

  1. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because of an incorrect, incomplete, or invalid address or contact information provided by the customer, additional shipping charges may apply where applicable.

  1. Delayed, Lost or Damaged Shipments

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible at:

orders@smartbuyhubs.com

For damaged deliveries, customers should retain the packaging and product and provide relevant photographs or other information if requested.

We will review the issue and work with the applicable delivery or logistics provider where appropriate.

  1. Delivery Attempts and Undeliverable Orders

Delivery may require one or more delivery attempts depending on the courier and destination.

If an order is returned to us because it could not be delivered, additional shipping arrangements or charges may apply where applicable.

Any refund or cancellation in such circumstances will be handled according to our Refund and Returns Policy.

  1. Shipping and Returns

Shipping arrangements for returned products are subject to our Refund and Returns Policy.

Customers should review our Refund and Returns Policy before returning any product.

  1. Changes to Shipping Policy

SmartBuy Hubs may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, delivery services, products, or applicable requirements.

Any updated version will be published on this page with the revised date.

  1. Contact Us

If you have questions about shipping or delivery, please contact us at:

Email: orders@smartbuyhubs.com

Website: https://smartbuyhubs.com/